Microsoft said it’s working to resolve an outage affecting its suite of office products after thousands of users reported trouble accessing the services.

As of noon Eastern time, the outage reporting site Downdetector charted more than 10,000 concurrent reports for Outlook, 365, Teams and the Microsoft store combined.

In a social media post Monday, the company said a “recent change” had affected users trying to access Exchange Online and the Microsoft Teams app and that it was trying to resolve the problem.

“We’ve started to deploy a fix which is currently progressing through the affected environment,” Microsoft said. “While this progresses, we’re beginning manual restarts on a subset of machines that are in an unhealthy state.”

Microsoft 365 is a cloud-based package of applications that includes services such as Word, Outlook and the workplace video platform known as Teams.

(c) Washington Post