The peril National Security Agency staff wanted to discuss with their director didn’t involve terrorists or enemy nations. It was something closer to home: the racism and cultural misunderstandings inside America’s largest intelligence service. The NSA and other intelligence agencies held calls for their staff shortly after the death of George Floyd. As Gen. Paul Nakasone listened, one person described how they would try to speak up in meetings only to have the rest of the group keep talking over them. Another person, a Black man, spoke about how he had been counseled that his voice was too loud and intimidated co-workers. A third described how a co-worker addressed them with a racist slur. The national reckoning over racial inequality sparked by Floyd’s murder two years ago has gone on behind closed doors inside America’s intelligence agencies. Publicly available data, published studies of its diversity programs, and interviews with retired officers indicate spy agencies have not lived up to years of commitments made by their top leaders, who often say diversity is a national security imperative. People of color remain underrepresented across the intelligence community and are less likely to be promoted. Retired officers who spoke to The Associated Press described examples of explicit and implicit bias. People who had served on promotion boards noted non-native English speakers applying for new jobs would sometimes be criticized for being hard to understand — what one person called the “accent card.” Some say they believe minorities are funneled into working on countries or regions based on their ethnicity. Director of National Intelligence Avril Haines, the first woman to serve in her role, has appointed diversity officials who say they need to collect better data to study longstanding questions, from whether the process for obtaining a security clearance disadvantages people of color to the reasons for disparities in advancement. Agencies are also implementing reforms they say will promote diversity. “It’s going to be incremental,” said Stephanie La Rue, who was appointed this year to lead the intelligence community’s efforts on diversity, equity and inclusion. “We’re not going to see immediate change overnight. It’s going to take us a while to get to where we need to go.” The NSA call following Floyd’s death was described by a participant who spoke on condition of anonymity to discuss the private discussion. The person credited Nakasone for listening to employees and making public and private commitments to diversity. But the person and other former officials said they sometimes felt that their identities as people of color were discounted or not fully appreciated by their employers. The NSA declined to comment on the call. It said in a statement that agency officials “regularly examine the outcomes of our personnel systems to assess their fairness.” “Beyond the mission imperative, NSA cultivates diversity and promotes inclusion because we care about our people and know it is the right way to proceed,” the statement said. A former NSA contractor alleged this year that racist and misogynistic comments often circulate on classified chatrooms intended for intelligence work. The contractor, Dan Gilmore, wrote in a blog post that he was fired for reporting his complaints to higher-ups. A spokeswoman for Haines, Nicole de Haay, declined to comment on Gilmore’s allegations but said employees who “engage in inappropriate conduct are subject to a […]

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